Shipping & Delivery

This page explains how Vessanori handles order processing and delivery, including where we ship, expected timeframes, and what to do if you encounter a shipping issue.

Where We Ship

Vessanori serves customers in the United States and Europe. Specific country availability is determined at checkout based on your delivery address. If your location is not supported, you will see a notification before completing your order.

Order Processing Time

Once your order is placed, it takes 1–3 business days for us to prepare and hand your package over to the carrier. This processing window begins after payment confirmation.

Estimated Delivery Time

After dispatch, delivery typically takes 7–12 business days. Your total wait time from order placement to arrival is generally the sum of the processing period and the shipping period.

These are estimated timeframes. Actual delivery may vary depending on carrier performance, destination, and unforeseen circumstances.

Shipping Concerns

If your order has not arrived within the expected timeframe, or if you receive a damaged or incomplete package, please contact our support team at eugene@vessanori.shop. Include your order number, a description of the issue, and photographs of the packaging or contents if damage is involved.

We will review your case and advise on next steps. Please allow 1–2 business days for a response.

Contact & Company Information

Vessanori
Operated by RHODOLITE PROPERTY SERVICES LIMITED
eugene@vessanori.shop
128 City Road, London, EC1V 2NX, United Kingdom

We typically respond to inquiries within 1–2 business days.