Privacy Policy
This Privacy Policy explains how Vessanori, operated by RHODOLITE PROPERTY SERVICES LIMITED (registered at 128 City Road, London, EC1V 2NX, United Kingdom), collects, uses, and safeguards personal information when you browse vessanori.shop or place an order. It applies to customers in the United States, Europe, and other regions we serve.
What We Collect
Information you provide directly. When you place an order, create an account, contact us, or subscribe to updates, we may collect your name, email address, phone number, billing address, shipping address, and any details you include in messages or forms.
Transaction and payment information. We record the items you purchase, order amounts, payment status, delivery details, and transaction history needed to fulfil your order. Payment card numbers, security codes, and full payment account credentials are processed by our payment provider through Shopify's checkout infrastructure and are not stored on our servers.
Information collected automatically. When you visit vessanori.shop, we may receive your IP address, device and browser type, referring website, pages viewed, search queries, and interactions with your cart or checkout. This data is generated by the platform and technologies described in the Cookies section below.
Why We Use Your Information
We process personal data for purposes that fall into two broad categories:
Necessary for service delivery. Fulfilling and shipping your order, processing payments, providing customer support, managing returns and refunds, preventing fraud, and maintaining the security and functionality of the store.
Optional or consent-based. Improving the shopping experience through analytics, sending marketing communications you have agreed to receive, and personalising content where appropriate. You can withdraw consent for marketing at any time by using the unsubscribe link in our emails or contacting us directly.
Cookies and Tracking Technologies
Vessanori uses cookies and similar technologies to keep the store running, remember your preferences, understand how visitors interact with the site, and — where enabled and consented to — support marketing efforts.
Cookies generally fall into these categories:
- Essential: Required for core functions such as maintaining your cart, logging in, and completing checkout. Disabling these may prevent the store from working correctly.
- Preference: Remember settings like language or region so you do not need to re-enter them.
- Analytics: Help us understand traffic patterns and site performance to make improvements.
- Marketing: Used to deliver relevant advertisements, only when such features are active on this store and you have provided appropriate consent.
Not every category is necessarily enabled on vessanori.shop. You can manage non-essential cookies through the cookie consent banner or your browser settings. Please note that adjusting browser settings does not guarantee that all tracking by third-party services is blocked.
For general information about how Shopify uses cookies, see the Shopify Cookie Policy. That page describes Shopify's platform-level cookie practices and does not replace this store's own disclosure of any specific tools or integrations installed here.
Who We Share Information With
We disclose personal data only to the extent necessary for operations, with your authorisation, or when required by law:
- Shopify provides the e-commerce platform, hosting, and checkout infrastructure. Shopify processes consumer personal information under its own policies, which you can review in the Shopify Consumer Privacy Policy.
- Payment processors handle transaction authorisation and settlement on our behalf.
- Shipping and logistics providers receive the delivery information needed to fulfil your order.
- Service providers supporting customer care, hosting, or analytics operate under limited instructions and confidentiality obligations.
We may also disclose information when compelled by legal process, to protect our legitimate rights, or in connection with a business restructuring, merger, or asset transfer.
Data Protection and Retention
We take reasonable technical, administrative, and organisational measures appropriate to the nature of the data and the risks involved. Access to personal information is limited to personnel and service providers who need it for the purposes described above.
No method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute protection against unauthorised access, loss, or misuse.
Personal information is kept only for as long as necessary to fulfil the purposes for which it was collected, to maintain required business records, to resolve disputes, and to comply with applicable legal obligations.
Your Choices and Rights
Depending on your location and the laws that apply to you, you may have the right to request access to your personal data, ask for corrections, request deletion, object to or restrict certain processing, or withdraw previously given consent. We may take reasonable steps to verify your identity before acting on such requests.
To exercise any of these rights, manage your marketing preferences, or ask questions about this policy, contact us at eugene@vessanori.shop.
International Processing and Children
Vessanori is operated from the United Kingdom and serves customers in the United States, Europe, and other regions. This means your personal information may be processed in countries other than where you reside, including the United Kingdom where our company is registered.
Our store is not intended for children, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal data, please contact us so we can take appropriate steps.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology, or legal requirements. The version published on vessanori.shop at the time you use the site is the one that applies.
Contact Us
If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us at eugene@vessanori.shop.